Contact Us

If you have any queries or comments, welcome to call our hotline at (852) 3655 3959 or email us the form below.
Office Address: 1901 Gloucester Tower, The Landmark, 15 Queen’s Road Central, Hong Kong

We will make available the listing documents and announcements in printed form during usual business hours on any weekday (Saturdays, Sundays and holidays excepted) at 1901 Gloucester Tower, The Landmark, 15 Queen’s Road Central, Hong Kong to holders of our listed structured products free of charge upon request. To ensure accuracy and timely processing of your request, please contact us at (852) 3655 3959 to confirm the details of the information requested.

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Important Notice: Customer Privacy
  • We only collect information from individuals who voluntarily provide us with their personal information.
  • We will not disclose your personal information to any external organisation unless we have your consent or are required by law or have previously informed you.
  • From time to time we may be required to disclose your personal information to governmental or judicial bodies or our regulators, but we will only do so under proper authority.
  • We only collect personal information that we believe to be relevant and required to understand your financial needs and to conduct our business.
  • All Vontobel Group companies, all our staff and all third parties with permitted access to your information are specifically required to observe our confidentiality obligations.
  • We may use this information to advise them of products, services and other marketing materials, which we believe, may be of interest to them. We may also invite visitors to this website to participate in market research or other similar activities.
  • You may choose to receive marketing and other promotional materials by email.
  • If at any time you would like us to cease sending you direct mailings, please contact us by calling (852)3655 3959 or emailing warrants@vontobel.com. We will then act on your request within 15 days and ensure that you are not included in any future direct marketing promotions.